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Ground Rent

Payment can be made by debit or credit card using our secure automated telephone line, 020 8371 2800, selecting option 1 followed by option 1. Payment can also be made securely online by registering your account with us on our website.

These payment methods are simple to use, ensuring your payment is allocated to your account immediately.

You can receive your rent invoice by email by registering your account with us on our website and selecting the paperless billing option. 

If you are already registered on our website, please log in to your account, select ‘My Account’ and select ‘Email’ as your preferred ‘Method of Correspondence’, selecting ‘Update Contact Details’ to confirm.

Payment confirmation is emailed automatically following online payments on our website.

You can view and print confirmation of your account balance online on our website.

You can view and print confirmation of your account balance online on our website.

Should you require detailed account information in connection with a property sale, please use our Contact Us form.

Ground rent is payable as set out in your lease. When you purchased your property, your solicitor should have explained the lease terms to you. You may wish to contact your solicitor if you have queries regarding your lease terms. If you are already registered on our website, please log in to your account, select ' Homeowner information' for confirmation on your ground rent.

Please contact our Ground Rent department who will be pleased to assist you.  Our client may have purchased an interest in your property very recently and the previous Landlord may not have forwarded your payment to our client yet.