Our commitment
We are committed to building a solid reputation founded on honesty and professionalism and dedication to best practice and high standards of business ethics.
Our employees are bound by a set of company-wide policies and procedures designed to ensure that ethical behaviour, fairness, courtesy and personal responsibility go hand-in-hand with professional competence and overall accountability.
Our commitment to Landlords
- From the moment you decide to appoint E&M to manage your ground rent portfolio we pledge to provide a high level of service and to deliver maximum value from your investment.
Our commitment to Tenants
- As an appointed agent we pledge to inform you of your obligations to pay ground rent and to provide you with an annual rent demand notice.
- We further pledge to answer all questions and queries from tenants in a professional manner and to provide as much information as possible on a timely basis.
- Finally, we pledge to do our utmost to make the relationship between Landlord and tenant as simple and straightforward as possible.